Scanner may not be discovered by Epson Scan Settings.

If the Firewall function is active on Windows XP or later, the.

UseĮpson Scan on a network that supports IPv4.

Epson Scan does not support networks that use only IPv6.

If you see the message 'Network product is not available:Ĭurrently being used by user', there may be a communication errorīetween the scanner and computer.

To disable the firewall and any anti-virus software on your Is the Firewall function active in Windows XP or later, or commercially available security software If the Firewall function is active, the search may not work in EPSON Scan Settings. Setting in the Epson Scan Settings program is long enough to If the communication was disconnected during EPSON Scan startup, exit EPSON Scan, and restart after a while. Make sure the Connection setting is set to Network, then click the Test button. OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Start > All Programs or Programs > EPSON > EPSON Restart, turn off your scanner, turn it back on, and try restartingĬonnection setting and test the connection using Epson ScanĪpps screen and select EPSON Scan Settings. Scan, wait a few seconds, and restart it. Try scanning again at a lowerĬommunication was interrupted while starting Epson Scan, exit Epson Scanning a large original at a high resolution, a networkĬommunication error may occur. Launch Epson Scan before scanning from the scanner

Not support starting a scan from the scanner button over a wireless Document Capture Pro (Windows) and Document Capture (OS X) do.Make sure the Event Manager program is not being blockedīy your firewall or security software. Make sure you restarted your computer after installing the scanning

If you cannot start Epson Scan for scanning over a network, tryĬannot scan from the start button on the scanner,

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